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Homecare Consultant

You will support families through their care journey, helping them find the right care solutions and ensuring an outstanding client experience from the very first conversation

New

Details

  • Created 24 July 2026
  • Closing date 03 August 2026
  • Pay £26,000 per year
  • Hours 37.5 per week
  • Reference NCCJ-80125
  • Working Pattern Full Time
  • Vacancy Category Social care support roles
  • Service type Home care
  • Area Norwich
  • Service users Older people aged 65+
  • Driving licence required Yes
  • Overseas Sponsorship Licence Offered No
  • Does the role involve personal care? Yes

Description

What You'll Do
•Respond to new client enquiries and guide families through the care journey
•Conduct consultations, assessments and risk assessments in clients' homes
•Create person-centred care plans using technology and digital tools
•Support more local families to access our award-winning service
•Carry out client reviews and quality assurance visits
•Build positive relationships with clients, families and healthcare professionals
•Maintain accurate client records and documentation
•Participate in our on-call rota
•Ensure compliance with CQC and company standards

Job Benefits

  • Employee award scheme
  • Employee support line
  • Free enhanced DBS check
  • Free parking on site

Locations

Norwich with work in Eaton, Cringleford, Hellesdon, Drayton, Taverham, Costessey, Sprowston, Thorpe St Andrew, New Catton, Old Catton and Thorpe Marriot

Contact details

Name Home Instead Norwich

Address ROOM 17
DIAMOND HOUSE
VULCAN ROAD NORTH
NR6 6AQ
United Kingdom

Website www.homeinstead.co.uk/norwich/

Home Instead Norwich
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