Financial Officer

As a Financial Officer, your duties will include:
• Managing and responding to finance-related emails.
• Running weekly payroll reports using CarePlanner, identifying errors, and entering data into spreadsheets.
• Verifying holiday requests and calculating holiday pay.
• Handling staff queries regarding maternity/paternity leave and statutory sick pay (SSP).
• Preparing and scanning documentation for payroll submission to accountants.
• Compiling payroll spreadsheets, submitting them to accountants, and answering any follow-up queries.
• Processing staff wage payments.
• Managing the NEST pension system: uploading monthly data and resolving queries.
• Processing supplier invoices and ensuring timely payments.
• Reconciling transactions and inputting data using the Xero accounts package.
• Working with local authorities:
• Submitting care hours and invoices via Norfolk County Council's Contracts system.
• Submitting care hours through Suffolk County Council's Adults Finance Provider Portal.
• Reconciling payments and managing related queries.
• Raising and reconciling invoices for NHS and private service users.
• Handling credit control and banking duties (e.g., paying in cash/cheques).
• Working with 3rd parties to manage debt collecting.
• Conducting annual reviews of utilities, insurance, and supplier pricing.

Key Requirements
The ideal candidate will:
• Have basic finance or accounts experience (payroll or bookkeeping preferred).
• Demonstrate strong attention to detail and high accuracy in data entry.
• Be confident using Microsoft Office products, especially Excel and Outlook.
• Possess the ability to manage multiple tasks and prioritise workload.
• Have excellent written and verbal communication skills.
• Be proactive and able to use initiative to solve problems.
• Have some knowledge or experience of working in the care sector.
• Have familiarity with local authority systems and processes (e.g., Contracts, provider portals).