Peer Support Worker

Peer Support Worker - Social Recovery
REF: NWM/554

Working Hours: 30 hours per week - The service runs between: 8am and 8pm (work pattern to agreed with the successful candidate)

Salary: £24,640 per annum. (salary pro rata for part time hours)

​Location: (Place Based) North Norfolk - Aylsham, Cromer, Holt and surrounding areas

*Due to the nature of the role a driver licence and access to a vehicle is essential for this role, mileage is paid at 45p per mile for cars after your home to work base mileage is deducted.


​The Role
​We are recruiting a Peer Support Worker to join our Social Recovery Team. This role is ideal for someone who has personal experience with mental health challenges and has used those experiences to foster resilience and recovery. As a Peer Support Worker, you will use your lived experience to connect with clients, offering them hope, understanding, and practical support.

As a Peer Support Worker you will maintain a caseload of clients for peer support work who have accessed Mind Talking Therapies Service. The Peer Support Worker will use their personal experience of recovery and resilience to help clients better understand their own experience of recovery, with the aim of helping them to identify personal goals, enjoy social inclusion and increase their self-confidence, independence and autonomy.


​Core Responsibilities:

Collaborate with Recovery Workers and facilitators to deliver group and one-on-one interventions focused on recovery and independent living.

Share your personal recovery journey in a professional and appropriate manner.

Empower individuals to take control of their own recovery through diverse interventions and opportunities.

Specific Duties:
- Participate in and contribute to the Peer Support Training program.
- Attend ongoing supervision, support, and training sessions.
- Assist service users in engaging with REST and the broader community.
- Help service users identify personal goals and work collaboratively with the Hub team to achieve them.
- Aid service users in navigating obstacles to reach their goals.
- Encourage service users to contribute to the development and engagement of the service within the local community.
- Work with the team to mitigate risks of relapse, self-harm, or emergency service use.
- Actively promote recovery concepts, psychologically informed practice, and the Peer Support ethos within the service.
- Maintain accurate records for governance, sustainability, and accountability of the Peer Support network.
- Collaborate with other voluntary and statutory organizations to address the needs of service users.
- Provide one-on-one peer support both in the Hub and the community, helping service users maximize their recovery journey and create personalized recovery plans.
- Support individuals in overcoming barriers to accessing mental health and community services, while prioritizing their choices and recovery.


We are looking for candidates who have

• Experience of working with a diverse group of people.

• A passion for supporting others who may present in a variety of ways.

• Experience of working within a recovery focused organisation.

• Experience of creating positive working relationships with people in a professional setting.

• Experience of liaising with a variety of support services including police and ambulance teams.

• Essential - Lived experience with your own mental health recovery journey.


​Closing Date: Monday 26th May

​Interview Date: To be confirmed
​If you are shortlisted and invited for interview, the interviews will consist of a two-stage process. 1st stage interview will be a warner interview, if you are successful a 2nd stage interview will take place. Dates for interviews will be communicated if your application is shortlisted.

​How to Apply

​*Candidates are required to complete an application form, you will be redirected to the Norfolk and Waveney Mind website to apply online. 

​​Safeguarding Statement
Norfolk and Waveney Mind is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Employment is subject to a satisfactory DBS check as well as other safeguarding checks.