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Team Manager – Norwich Learning Disabilities Community Hub


Full Time

Independence Matters

Closing Date: 04/11/21

Team Manager Required 

Service type:     Learning disability day support (Community Hub in Norwich)

Annual rate:       £22,626 – £24,981

Contract type:   Full time, 37 hours per week

Closing Date 04 November 2021

Are you passionate about supporting people to live the life they choose?

We have a fantastic opportunity in our Ipswich Road Community Hub service based in Norwich for a Team Manager.

Providing excellent flexible and tailored support for adults with learning disabilities. Support and activities offered include music, arts, horticulture and fitness, as well as practical things like complex care needs, medication, independent living skills such as cooking, healthy eating, and managing money through to support with work experience and getting a job.

This role is subject to an enhanced with barred lists DBS check and suitable references.

It is essential you hold a full UK driving licence and you will be required to have full business insurance to use your vehicle for work.

What does a Team Manager do?

As Team Manager the role holder will lead and direct a team of support workers delivering front line care and support to our customers. While being responsible for ensuring service levels are consistently excellent, and that new business is integrated into the service in accordance with our high standards.

There is a requirement to work flexibility and possibly participate in an out-of-hours on-call rota, and you may be required to work early and late shifts throughout the week and weekend.  A team manager is required to:

  • Demonstrate excellent leadership abilities, communication and interpersonal skills.
  • Effectively coach and line manage a team of support workers, including all aspects of people management.
  • Ensure that support workers receive full induction, training and development opportunities and ensure they are familiar with all relevant policies and procedures to undertake their role.
  • Responsible for rota cover and staff deployment.
  • Ensure support workers are empowered to take responsibility and to work in a way that is imaginative and responsive to the needs of customers, facilitating effective customer participation, consultation, and feedback.

Benefits and Recognition

In return for your hard work and passion you will receive fair pay and have access to a wide range of rewards and benefits as one of our valued colleagues:

  • 20 days annual leave plus recognised public holidays. Annual leave entitlement rises to 22 days after two years’ service and 25 days after five years’ service (pro rata for part time employees).
  • Option to buy additional annual leave.
  • Comprehensive induction and ongoing training and development, including Industry recognised qualifications)
  • 24/7 access to a confidential and independent counselling and information service.
  • Award and recognition scheme.
  • Colleagues Advisory Board which acts as link between colleagues and the Independence Matters Board.
  • Occupational Health and Musculoskeletal Injury Rehabilitation Service.
  • Access to great discounts through Blue Light Card scheme.
  • Occupational sick pay after one years’ service.


About Independence Matters

Our vision is to be the social care provider of choice. We recruit on values and train on skills, prioritising the success of our colleagues in everything we do.

Visit our website at: www.independencematters.org.uk

How to apply

To apply for this vacancy, send a CV and covering letter by clicking ‘Apply Here’

To find out more about the role please contact Chris Bishop by clicking ‘Call Now’ or chris.bishop@independencematters.org.uk

 Closing date – End of day 4 November 2021