Team Manager – Learning Disabilities Hub

Location:  Ipswich Road Community Hub, Norwich

Service Type:     Learning disability day support

Salary:       £22,626 to £24,981

Contract Type:   Full time, 37 hours per week

We’re Independence Matters, a provider of adult care services in Norfolk. Our mission is to empower individuals, their families, and carers, to live the lives they choose and remain independent. Covering the whole of Norfolk, we provide support opportunities in the home and in the community for adults with learning disabilities and complex needs, young people in transition and those living with dementia.

Visit our website at: www.independencematters.org.uk to find out more about us.

The role:

We have a fantastic opportunity for a Team Manager in our Ipswich Road Community Hub service based in Norwich. This service provides excellent flexible and tailored support for adults with learning disabilities.

This role is subject to an enhanced with barred lists DBS check and suitable references.

It is essential that the role holder has a full UK driving licence and full business insurance to use their vehicle for work.

What does a Team Manager do?

A Team Manager will lead and direct a team of support workers delivering front line care and support to our customers, while being responsible for ensuring service levels are consistently excellent, and that new business is integrated into the service in accordance with our high standards.

Working with flexibility, and the possibility of participating in an out-of-hours on-call rota, you may be required to work early and late shifts throughout the week and weekend.

A team manager is required to:

• Demonstrate excellent leadership abilities, communication and interpersonal skills.
• Effectively coach and line manage a team of support workers, including all aspects of people management.
• Ensure that support workers receive full induction, training and development opportunities and ensure they are familiar with all relevant policies and procedures to undertake their role.
• Responsible for rota cover and staff deployment.
• Ensure support workers are empowered to take responsibility and to work in a way that is imaginative and responsive to the needs of customers, facilitating effective customer participation, consultation, and feedback.

Benefits and Recognition

In return for your hard work and passion you will receive fair pay and have access to a wide range of rewards and benefits as one of our valued colleagues:

• 20 days annual leave plus recognised public holidays. Annual leave entitlement rises to 22 days after two years’ service and 25 days after five years’ service (pro rata for part time employees).
• Option to buy additional annual leave.
• Comprehensive induction and ongoing training and development, including Industry recognised qualifications)
• 24/7 access to a confidential and independent counselling and information service.
• Award and recognition scheme.
• Colleagues Advisory Board which acts as link between colleagues and the Independence Matters Board.
• Occupational Health and Musculoskeletal Injury Rehabilitation Service.
• Access to great discounts through Blue Light Card scheme.
• Occupational sick pay after one years’ service.

How to apply

To apply for this vacancy, send a CV and covering letter by clicking ‘Apply Now’ below.

For a copy of the job description please e-mail us by clicking ‘Apply Now’ below.

To find out more about the role please contact Chris Bishop by clicking the ‘Apply Now’ or Call Us’ below.

Closing date: 6 March 2022