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Competitive rates + benefits!
Closing Date: 03/10/19
Community Care Team Leader – Norwich
Manorcourt Homecare, the homecare services division of residential care provider Healthcare Homes, specialises in delivering a range of care packages to people who wish to remain in their own homes for as long as possible.
We are passionate about providing truly person-centred care and support services that are fully tailored to meet the individual needs of each and every person requiring an in-home care package.
We offer a wide range of care and support services throughout East Anglia and in to Greater London.
The successful Team Leader will be responsible for managing care workers in their daily activities to ensure a consistent quality of service is provided. In addition, the candidate will be required to visit new customers prior to the provision of a homecare package to introduce the company, carry out initial risk assessments and ensure all records and files are in place. The role will be flexible in line with the needs of the skills and experience of a Team Leader.
Previous experience working within an elderly care environment is essential.
Previous experience working within homecare is desirable.
The ability to develop good and effective relationships with all aspects of the business internally and externally.
Excellent planning and organisational skills.
Flexible approach to work and to manage, prioritise and work to deadlines.
Excellent IT and communication skills both written and verbal.
Demonstrate an ability to ensure confidentiality.
Ability to work as part of a team and problem solve.
Excellent attendance and time keeping record.
Full time position.
Will include hands-on care.
To be an integral part of the on-call phone rota.
Work alternate weekends.
To assist and provide additional support to the local office as and when required including covering calls in emergencies.
Education and Qualifications
Level 2 certificate in team leading / apprenticeship framework is desirable but not essential as an opportunity to undertake this course will be available.
Level 3 in the following subjects are also desirable but training will be available; assisting and moving, dementia, diabetes, end of life, learning disability, mental capacity act and stroke.
Full driving license and access to a car is essential.
The successful Team Leader will be required to complete enhanced DBS.
Manorcourt Homecare is an equal opportunities employer and regulated by the CQC.
This is a fantastic time to join Manorcourt Homecare, as we continue to grow and develop our services. If you have the unique qualities required for this exciting role and want to work with an organisation that provides the type of care you’d expect for your loved ones, we would welcome your application.