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Support Worker Vacancies – Personal Assistant Support

North Norfolk

Between £8.30-10.00 Per Hour

Full/Part time

Independence Matters

Closing Date: 28/01/22

Support Worker Vacancies

Our Personal Assistant Support service, covering north Norwich and villages in north Norfolk, is looking for Support Workers

Service type:     Learning disability support at home and in the community

Hourly rate:        £9.69

Contract type:   Full-time, Part-time and Zero Hours roles available (Part-time starting at 21hrs, Full-time is 37hs per week)

Are you passionate about supporting people to live the life they choose? Are you passionate about care and providing a person-centred approach?

If you are, working with Independence Matters could be for you.


We have fantastic opportunities for support workers to join our Personal Assistant Support team. Working with customers to ensure they get the right support, designed to build their confidence and enable them to live successfully and happily. Including practical things like independent living skills such as cooking, healthy eating, managing money, and developing skills for travelling and  through to work experience and getting a job.

The support delivered is varied and flexible, across 7 days a week, working on a rota that may include early and late shifts throughout the week and weekend.


This is a Care Quality Commission registered service providing flexible support, ranging from one hour per day to 24 hours a day, 7 days per week.

This role is subject to an enhanced with barred lists DBS check and suitable references.

It is essential the role holders have a full UK driving licence and full business insurance to use their vehicle for work.


What does a Support Worker do?

Our most import asset is our support workers, you don’t need to have previous experience in care, we provide full training. Our main priority is to find people with the right attitude and behaviours to match our own. We want you to have commitment to quality and being the best, you can. Working collaboratively to put customers at the heart of what you do, and actively encouraging and empower customers with their independence in choice.

View a job description for this role here

Some of the support may include:

  • Working with customers and their carers to understand what really matters to customers and their ambition for their lives.
  • Community and social inclusion – supporting our customers to access and participate in their local community and social events to promote life skills and individuality.
  • Personal care – assisting with personal hygiene and using the bathroom.
  • Supporting our customers to live independently – money management, tenancy and paying bills, housework, organising appointments and cooking delicious healthy meals.
  • Supporting our customers with positive behavioural support.
  • Excellent communication skills/relationship building – supporting our customers to retain and develop independent living skills and promote positive relationships.
  • Empathic listening, enables and empowers our customers and colleagues.
  • Actively encouraging and empowering independence in choice.

In return for your hard work and passion you will receive fair pay and have access to a wide range of rewards and benefits as one of our valued colleagues.


About Independence Matters – Our mission is to empower individuals, their families and carers, to live the lives they choose and remain independent. Based across Norfolk, we provide support for adults with learning disabilities and complex needs, and older persons with dementia. Visit our website at: www.independencematters.org.uk to find out more about us and our values.

How to apply  – To apply for this vacancy, send a CV and covering letter to imrecruitment@independencematters.org.uk

Please include the name of the role and location you applying to.

To find out more about the role, contact Belinda Siely on 07976 373950 or email belinda.siely@independencematters.org.uk or Adam Hollings on 07976 371652 or email adam.hollings@independencematters.org.uk

Closing Date  28 January 2022