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Support Worker DPSS494


Between £10.01-12.00 Per Hour

Part Time

Direct Payment Support Service

Closing Date: 17/09/21

Job Purpose:
‘A’ is 18 years of age and lives at home with her family, she attends College where she studies Art and Design.  ‘A’ experienced a significant acquired brain injury at the time of her birth.  As a result, she has dystonic quadriplegic cerebral palsy along with dysarthria.  For her, this means that she is not able to use her hands, arms or legs effectively (except for being able to operate her electric wheelchair) and finds it very difficult to communicate verbally.  She also experiences involuntary movements of her trunk, neck and head.  She likes to wear fashionable clothes and accessories and likes to have her hair, nails, and makeup done appropriately for her age and the activity.  ‘A’ has a wheelchair adapted vehicle (WAV) and will require her support workers to assist her in and out of it and to drive her to her chosen activity. ‘A’ can drive her electric wheelchair independently but she may require support with crossing the road, uneven pavements and other surfaces, navigating doorways and accessing buildings, etc.  She may also require support when she is physically tired or if something unexpected happens which she needs support to manage. ‘A’ has difficulty in communicating verbally.  Her speech can be very unclear but this is something she will work with you with as she likes to speak and have conversations.  ‘A’ can say yes or no.  To verbalise ‘A’ currently uses her iPad to write what she wishes to say, however, she is considering using augmentative communication in the near future.
Location: Dereham 
Some words from ‘A’: –
‘I like listening to music especially musicals. I like singing dancing and acting. I love going to the theatre. My favourite shows and movies to watch are also musicals. I like going out with my friends for example going shopping going to the cinema and going bowling.’
  • To assist in personal and intimate care needs as required whilst maintaining her dignity and choices and wish to be independent;
  • To assist with transfers and moving and handling needs (full training will be given);
  • To assist with practical support for eating and drinking (training will be given);
  • To assist with the practical tasks of completing her homework (for example helping to open paints, washing brushes etc);
  • To assist with socialising with her peers;
  • To assist to access therapy appointments;
  • To communicate and be her adviser, companion and advocate;
  • To ensure that A is safe and to manage risks;
  • To communicate with A’s parents and provide clear feedback/handover when leaving her back in their care;
  • To maintain professional boundaries at all times;
  • To complete daily records and any other monitoring, record keeping as requested by the family or the case manager;
  • To receive supervision by the case manager;
  • To attend meetings and training events as requested by the family or the case manager

NB – This post requires the employee to have had or willing to have a Covid 19 vaccination and to undertake regular Covid 19 testing


  • Female only due to personal care
  • Experience Working with children or young people who have experienced a brain injury
  • An understanding of or willingness to learn about acquired brain injury
  • Knowledge of the local area to Dereham / Norwich and activities available to young people with complex physical needs and mobility needs.
  • Be a good role model.
  • Ability to motivate and encourage.
  • Flexibility.
  • Being able to lone work and show initiative.
  • Good communication skills.
  • Possess a clean full driving licence and the confidence to drive a larger vehicle
  • Common sense and resourcefulness.
  • Organisational skills.
  • Punctuality.
  • Being able to stand back when needed.
  • Happy to take advice and listen to others’ views.
  • Be able to remain calm in challenging situations.
  • Experience of support / care work either in a paid, voluntary or family context.
  • Experience of working with families in their own homes.
  • Experience of working with teenagers and young people.
  • Understanding of the health and social care field and the boundaries and standards required.
Hours: This is a 12 hour part time support worker post with opportunities for overtime
Rate: £11.55 per hour weekday, day time hours, £12.50 per hour weekend, day time hours, All pay rates are reviewed annually.
Working Environment:
A’s home is a strictly no smoking environment and under no circumstances will staff be permitted to smoke at any time during the working day. Staff will also need to ensure that they arrive on shift free from the odour of smoke. ‘A’ lives in a rural area with no public transport.  Support workers must be able to get to the property but will be able to utilise A’s WAV when they are with her, or may be able to use their own vehicle if mutually convenient.
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