Service Manager

Service Manager Vacancy

Sprowston Community Hub – Norwich

Service type:     Learning disability day support

Salary:                 £30,169 per annum

Contract type:   Full time – 37 hours per week

We’re Independence Matters, a provider of adult care services in Norfolk. Our mission is to empower individuals, their families, and carers, to live the lives they choose and remain independent. Covering the whole of Norfolk, we provide support opportunities in the home and in the community for adults with learning disabilities and complex needs, young people in transition and those living with dementia.

Visit our website at: www.independencematters.org.uk to find out more about us.

We have a fantastic opportunity for a Service Manager to join our Sprowston Community Hub in Norwich. Located in the heart of the community it provides excellent support for adults with learning disabilities and offers a range of activities, opportunities for learning, information and guidance to our customers and their families, along with the chance to meet other people and make friends.

What does a Service Manager do?

As a Service Manager, you will be required to hold a Health and Social Care Level 5 Diploma or an equivalent qualification.

The role requires you to work flexibility and to participate in an out-of-hours on-call rota some weekends and evenings. You will lead and direct a team of Team Managers delivering Community Hub based support. The role is responsible for ensuring service levels are consistently excellent, and that new business is integrated into the service in accordance with those high standards.

Full Job description is available on our website careers page www.independencematters.org.uk

Benefits and Recognition

In return for your hard work and passion you will receive fair pay and have access to a wide range of rewards and benefits as one of our valued colleagues, including:

• 20 days annual leave plus recognised public holidays, rising after two years’ service (pro rata for part time employees).
• Option to buy additional annual leave.
• Comprehensive induction and ongoing training and development.
• 24/7 access to a confidential and independent counselling and information service.
• Award and recognition scheme.
• Occupational Health and Musculoskeletal Injury Rehabilitation Service.
• Access to great discounts through Blue Light Card scheme.
• Occupational sick pay after one years’ service.

This role is subject to an enhanced with barred lists DBS check and suitable references. It is essential you hold a full UK driving licence and you will be required to have full business insurance to use your vehicle for work.

Interested? To find out more, please contact Louise Sturman, Operations Manager on 07943971735 or email on louise.sturman@independencematters.org.uk.

Send your CV with a covering letter confirming the role you are applying for to imrecruitment@independencematters.org.uk

Closing date for applications 02 June 2022