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Residential Services Manager

Norwich & Central Norfolk Mind


Competitive rates + benefits!

Full Time

Norwich & Central Norfolk Mind

Closing Date: 31/08/17

Norwich & Central Norfolk Mind

Omnia Residential Rehabilitation Unit

Recovery Manager

Salary £28,000 – £32,000 per annum

37.5 hours per week

At Norwich and Central Norfolk Mind, we work hard to help people recover from mental health problems and develop resilience for the future. We are a leading mental health charity in Norwich and central Norfolk, providing services which make a real difference to people’s lives. We are a wonderful employer, flexible and supportive. We provide excellent supervision and a good training package.

We have a great opportunity for someone to lead and co-ordinate the delivery of a personalised, recovery-focused 24 hour residential programme.

The successful candidate will enable staff to provide a recovery approach supporting people managing poor mental health who typically join us after a stay in hospital.  This framework creates connections and an environment where people feel they can step into recovery and begin to make sense of their experience and what they want and create a future that feels meaningful to the individual irrespective of whether ‘symptoms’ still persist.

Omnia is a well-respected service which from 1st April has been awarded at least 7 years funding. We are committed to ensuring every interaction with a person who accesses our service helps develop relationships and provides an environment where they feel they can follow their interests and goals and enable them to step into recovery.

As a manager you will:

  • support your team to create a recovery orientated service
  • work closely with those staying at Omnia to make sure the service reflects their needs
  • create a safe and trustworthy service
  • sustain our CQC rating of good or higher
  • engage with commissioners to share successes, challenges and best practice

In return Norwich Mind will provide you with:

  • extensive training in recovery work, trauma informed practices, safety planning and recovery outcome measures
  • a competitive salary
  • continuous professional development (around mental health and management)
  • flexibility associated with working in the third sector
  • reflective supervision
  • work-place wellness planning and support


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