Registered Manager – Norwich

We have an exciting opportunity for a Registered Manager to join the team at NorseCare on a permanent basis working 37 hours per week.

As Registered Manager you will develop and maintain a warm, caring environment that makes our residents & tenants feel a home, whilst promoting maximum independence.

You will work closely with Management Teams to define and implement the strategic development plan ensuring that all staff deliver a quality service and uphold our values, aiming to achieve an outstanding CQC rating.

Main Responsibilities:

• Ensuring each resident/tenant is provided with a person-centred care plan that is effectively implemented and regularly updated as care needs change/develop
• Working closely with HR Teams to recruit and appoint staff to agreed staffing resource levels
• Managing all Establishment staff including, inductions, probations, appraisals and disciplinaries to ensure good performance and positive culture, including identifying training needs as required
• Complying with the Health and Social Care Act 2008, CQC legislation and NorseCare policies and procedures
• Developing opportunities for improving the standard of care, by encouraging engagement from relatives, friends and local community, proactively using feedback to enhance services

Our Successful Candidate:

• Significant experience working as a Deputy Manager or Registered Manager within a Social Care setting
• Proven track record of achieving “good” or “outstanding” results within Care Home Sector
• Level 5 Diploma and Level 4 NVQ in Health and Social Care or Registered Managers Award
• Experience in the recruitment and selection of staff
• Fantastic communications skills, with an excellent ability to build strong, professional working relationships across the Group

In Return we will Offer:

All of our staff are fully supported by operational teams, management and staff at head office providing you with the training and development opportunities to succeed in a successful career. Alongside this we offer;

• Competitive salary + PMRS bonus scheme
• A fully funded DBS check
• A comprehensive induction programme supported by Regional Managers and Head Office Management
• Fully supported personal development to achieve your career aspirations through award winning training and courses paid for by NorseCare
• Regular learning and training reviews with access to our digital E-learning platform and our learning resource library
• An ethos centred around supporting our employees including access to free physiotherapy and chiropractic treatment
• Reward & Recognition scheme, including the opportunity to be awarded Love2Shop vouchers and attend NorseCare’s Awards Ceremony
• A fantastic Refer a Friend scheme up to the value of £250
• NEST Auto-Enrolment pension scheme (subject to eligibility)
• 24/7 staff helpline to assist with legal or financial information, as well as personal support and guidance
• Access to a Credit Union for excellent savings and loan options
• Free on-site parking

Please read the attached job description and person specification to ensure you meet the criteria for the role before applying.

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please click here for details of our DBS policy relating to the recruitment of ex-offenders.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Due to the high numbers of applications we receive for our vacancies, if you do not hear from us within 2 weeks of the date you apply, please assume that your application has been unsuccessful for this position.