Primary Care Network (PCN) Recovery Worker

Ref: NWM/347

Full Time – 37.5 hours per week (Monday – Friday) 

Salary: £22,711.50 per annum, rising to £23,441.50 after 6-month probation

​Location: Norwich and surrounding areas, you will be required to travel to locations in around the Norwich area where necessary. The role will include lone-working within GP practices and/or other appropriate community venues.

*Due to the nature of the role a driver licence and access to a vehicle is essential for this role, mileage is paid at 45p per mile for cars after your home to work base mileage is deducted.

Training

Mandatory training for this role takes place in Norwich, training sessions run from 9am – 5pm and run over 4 separate dates.

Benefits

Annual leave: 26 days raising to 29 days (FTE) plus Bank Holidays, Pension, Online Discounts Portal, Financial advice, Long Service Awards, Health & Wellbeing Program, Cycle to Work Scheme, Health Cash Plan, Company Sick pay, EAP, Eyecare, Personal Development and Job Specific Training.

The Service
This is an exciting new service based in GP surgeries located across Norfolk and Waveney. Working with local surgeries and Primary Care Networks (PCNs) to see a reduction in the number of people with mental health issues re-presenting to their GP. This will include support / signposting to access Hub-based and Wellbeing services to build increased community resilience for the service user and freeing up GP and secondary services consultation time for wider system benefit.

As well as working with patients 14+ with their mental health, we are excited to potentially offer the opportunity for staff to be upskilled in certain specialisms, whereby you will be given extra training to support patients in areas such as: Dementia, Bereavement, ADHD/Autism, Children and Young People, Family, and 18-25 years olds. Please note this isn’t an exhaustive list and can be discussed during interview.

The Role
You will work alongside the wider team and NSFT staff to support a reduction in the number of people with mental health issues re-presenting to their GP. You will support / signpost to access Hub-based and Wellbeing services, to build increased community resilience for the service user and freeing up GP and secondary services consultation time for wider system benefit.

Among Other Responsibilities You Will Be

• Working with partners to support clients with access to appropriate mental health support.
• Provide Personalised Support for clients in a person-centered and holistic way.
• Seek ways to continuously improve services for clients and their families.
• Provide support to PCN partners.
• Connect with external VCSE agencies, Norfolk County Council (NCC), Early Help Hubs, NSFT, health professionals, Wellbeing Service, Social Prescribers, contractors, education sector.

The Ideal Candidate Will Have

• Commitment to empower and support people in a way that inspires trust and confidence, motivating others to reach their potential
• Experience of supporting people with their mental health within a professional setting.
• Excellent understanding of recovery and recovery principles.
• Understanding of social, economic and environmental factors and their impact on communities, individuals, their families and carers.
• Experience of partnership/collaborative working and building relationships within internal services and external organisations.
• Experience of data collection, client record management systems and using tools to measure the impact of services.
• Driving license and motor vehicle, and a willingness to travel across your locality on a regular basis.

Individual dates will be confirmed for interviews