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Mental Health Peer Support Worker

Norfolk and Waveney Mind


Between £8.30-10.00 Per Hour

Part Time

Norfolk and Waveney Mind

Closing Date: 19/08/22

• Job ref: NWM/127

Location – Sale Road, Norwich, Norfolk 

What We Offer:

• Part time – 22.5 hours per week
• Salary: £19,016 pro rata per annum. Rising to £19,459 Per annum, pro rata following successful completion of probation period.
• Unsocial hours enhancements to be paid when required.
• Annual leave entitlement of 26 days (Pro Rata).
• Free parking options available on site.
• Online Discounts Portal, Financial advice, Long Service Awards, Health & Wellbeing Program AND Personal Development and Job Specific Training.
• Comprehensive training programme with a focus on developing and expanding on your skills throughout employment with Norfolk and Waveney Mind.

We are proud to offer our employees a comprehensive staff benefits package: https://www.flipsnack.com/MindNorfolkandWaveney/benefits-brochure-2021.html

A Little About Us:

• We have an investor in people certification.
• We are the leading mental health charity in Norfolk and Waveney, providing services which make a real difference to people’s lives.
• We are a friendly, flexible and supportive employer.
• We work to reduce the stigma associated with mental health, support people in their recovery and champion better services for all.
• We believe that with the right support and resources everybody can create a life that feels meaningful to them.
• We are a fast paced and growing organisation, so career progression is open to all
• We are proud to announce that in our most recent staff surveys, the overwhelming majority of our employees are happy to refer others to our organisation, and enjoy our friendly/supportive team environment!

What is the Psych Liaison Service?

The Psych Liaison service operates across Norfolk and Waveney.  This service works together with NSFT and the Mental Health Liaison Teams within the following hospitals, Norfolk and Norwich University Hospital (NNUH), James Paget University Hospital (JPUH), and the Queen Elizabeth Hospital (QEH).
The Psych Liaison Service strives to provide aftercare service to people from acute hospitals, who do not require secondary mental health interventions after suffering an episode of crisis or poor mental health.
The Psych Liaison Service strives to provide a Psychologically Informed Environment (PIE) which encompasses a person-cantered approach to the service users whilst under our duty of care, providing a brief intervention, emotional support and service navigational assistance for people experiencing Mental Health difficulties who present at the three hospitals.

Our Psych Liaison Service

The Peer Support Worker Role:

The Psychiatric Peer Support Worker Role will sit within the Psych Liaison Team, delivering one-to-one recovery-focused support to clients within the Psych Liaison Service, providing face-to-face and telephone support.
By using your own lived experience, you will support individuals on their road of recovery by listening to the individuals we support and to assist them to recognise what recovery means to them. The peer will work collaboratively with clients, co-workers and the community. They will advocate on behalf of clients and help clients to navigate the health and social services systems. The candidate will work closely with clients to address problems and answer questions, gather and provide information and advice, and connect clients to resources and to the community
The Peer Support Worker Role consists of the Psychiatric Liaison Support Worker providing a warm handover to the Peer Support Worker once the service user has reached a safe and stable position within their health and wellbeing to allow the Peer Support Worker to provide an ongoing person-centred approach to the service user, continuing the tailored support.

The Peer Support Worker will initiate, establish and maintain relationships with clients while developing trust and rapport. The peer will act as a coach and mentor, and help clients to set goals and work toward developing skills.

The successful applicants will be committed to delivering excellent support to those referred into the Psych Liaison Service, be able to work on their own and within a team and be responsive and adaptive to change.

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