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Key Support Worker DPSS294



Direct Payment Support Service

Closing Date: 07/08/20

Job Purpose

To reintroduce confidence and independence to a young man with autism. T is 21 years old and lives with his parents in Norwich. He has become socially withdrawn causing anxiety and low self-esteem and because of this has not left the house for some time. He needs someone to join his team of Key Workers, whose role is to develop and nurture his confidence and to slowly introduce continuity to each day. This job should be viewed in the long term rather than just a temporary vacancy. T’s goals and outcomes will be developed gradually over a long period of time as he becomes familiar and comfortable with the successful applicant.

Location Norwich


• T is selectively mute so requires someone to be patient. You will need to be comfortable with chatting to T without expecting a response but also able to look out for signs of communication.
• T eats only a very limited variety of food, which you will need to prepare for him on occasion. You will need to ensure that he is eating and drinking enough and as he is reluctant to accept food and drink from others, learn ways of encouraging him by making a drink and telling him it is downstairs.
• T has a reverse sleep/wake cycle so he tends to get up late in the afternoon. He has his own spaces, which he is reluctant to leave and needs motivation to get up and prompted with activities of daily living. T is a neat person and you will have to respect his personal space when in his room.
• You will need initiative and to start introducing new things in to T’s life. They will be future goals such as getting him out of the house perhaps to the park or to a GP appointment. Gradually increasing exposure but without pressure.
• T has other professionals involved in supporting him and he will need you to liaise and attend meetings with them and to advocate where necessary on his behalf, for which training will be provided. You will be part of the development of a routine for T.
• Initial visits will be to establish familiarity with T. Increasing exposure with T to establish familiarity and routine. Reading to him or showing him things on his iPad. It is likely to be a slow process but the long term goal is to develop life skills so that he is able to manage when his parents are not around.
• Training will be provided through the speech and language therapist, occupational therapist, and psychologist.
• T is interested in space, sports and car racing. He is also in to Marvel, War Hammer and gaming.

Person specification
Listed below are the skills, competencies and qualities that are essential and desirable for the post. My assessment of these, both on application and at interview, will be the main factor in determining if you are successful. Please refer to these when submitting your application.


• An understanding of, and experience of, autism and mental wellbeing.
• Good communication skills.
• Calm and quiet and not easily frustrated.
• Someone with a young outlook.
• A car driver.
• Consistency and reliability.


• Someone with similar interests to T.
• A male Key Support Worker due to the sensitivity of encouraging him with personal care.

Summary terms and conditions

• The rate of pay for this position is £10 per hour.

• The pay will be twice the normal rate(s) for work carried out on a bank holiday.

• You will be reimbursed for any agreed expenses incurred as part of the role.

• Hours and times of work: 22.5 negotiable hours per week, weekdays and weekends. Late afternoon/evenings due to T’s sleep pattern. Due to seven day working this is a job share position. The work pattern will be discussed further at interview.

• The annual holiday entitlement for this position will be equivalent to the work I would normally expect to be done during 5.6 consecutive weeks.

The post is subject to the following

• A satisfactory enhanced Disclosure & Barring Service (DBS) check, the cost of which will be covered by the employer.

• Satisfactory references from two referees, one of which must be your current or last employer.

• Completion of a satisfactory probationary period of 2 months.