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Employment Advisor – Wellbeing Service



Between £13.50 - £15.50 Per Hour

Full Time

Norfolk and Waveney Mind

Closing Date: 30/11/23


What We Offer

Full Time 37.5 hours per week, working Monday – Friday 9:00am – 5:00pm with occasional evening work. The service runs from 8:00am – 8:00pm

Salary £27,037.50 per annum

Location: Working across Norfolk, this is a hybrid role you will work in-office, remotely and out in the community.

*Due to the nature of the role a driver licence and access to a vehicle is essential for this role, mileage is paid at 45p per mile for cars after your home to work base mileage is deducted.


Mandatory training for this role takes place in Norwich, training sessions run from 9am – 5pm and run over 4 separate dates.


Annual leave: 26 days raising to 29 days (FTE) plus Bank Holidays, Pension, Online Discounts Portal, Financial advice, Long Service Awards, Health & Wellbeing Program, Cycle to Work Scheme, Health Crash Plan, Company Sick pay, EAP, Eyecare, Personal Development and Job Specific Training.

The Role

The role is part of an employment advice service, working closely with patients that have common mental health problems such as anxiety and depression, alongside their clinicians. The team has just secured long-term funding in accordance with national initiatives.

The successful candidate will support clients to gain, return to or retain employment using goal-focused and person-centered support. The role will involve working directly with Jobcentre Plus, employers and other support services to keep people in employment and secure employment opportunities.  The successful candidate will be highly organized and be able to work autonomously with a creative and collaborative approach.

If you have a proven track record in an information and advice background, have been responsible for coaching and empowering others and the ability to motivate others to enhance their recovery we would love to hear from you.

This is an exciting time to join Mind and become part of the partnership with the Norfolk & Suffolk Mental Health Foundation Trust delivering services within the provision of the Norfolk and Waveney Wellbeing Service. The service is commissioned to help people over 16 with mild to moderate mental health problems such as anxiety and depression.

Among other responsibilities you will

• Provide appropriate employment advice to those accessing the Wellbeing Service considering treatment provided by the clinician regarding their clinical and psychological needs.

• Work independently and use discretion in applying policies and procedures to own caseload. Refers to manager for advice on more complex issues.

• To be co-located within all the Wellbeing Teams, working within in a service where agreed targets are in place, demonstrating specific outcomes.

• To update existing knowledge by attending all relevant training opportunities.

•To keep up to date with accurate information on local resources, facilities, training and employment and share this information with the whole Wellbeing Team.

• Offer the clients support agreeing a written action plan with the person detailing the steps to be taken to either get back into or retain employment and the appropriate support route.  Need to include abilities, work solutions, preparation for work, disclosure. The action plan should also be SMART (specific, measurable, achievable, realistic, time bound).

• Contribute to the ongoing development and improvement of the service to ensure the best possible service for clients.

• Develop in-depth knowledge of the local labour market, local support and new initiatives, taking into account the needs of the client to broker effective interventions, including specialist schemes to help with retaining or finding employment.

• To promote at all times a positive image of the Wellbeing Service and promoting a positive image of people with mental health conditions, physical health conditions, neurodiversity and learning disabilities.

• Participate actively in the wider strategic and operational issues faced by the Wellbeing Service and Norfolk and Waveney Mind.

What we are looking for

• Degree in a relevant area, or 3 years’ experience in an employment advice or information advice or guidance position.

• Excellent interpersonal skills and be confident in delivering training & presentations.

• Ability to negotiate/mediate with employers on behalf of Clients.

• Self-motivated, punctual and innovative person who can manage their own diary. Ability to work flexibly across the working week and location wise.

• Working knowledge of community resources, employment law and the Equality Act 2010.

• Standard ICT skills.

• Knowledge of Wellbeing Services and pathways & NHS Talking Therapies.

• Knowledge of the issues surrounding work and the impact it can have on Mental Health, evidence-based interventions to support people with common MH problems remain in, return to & gain work.

• Full Driving Licence and the ability to travel independently in accordance with service policies and service need across the whole of Norfolk and Waveney.

Should you wish to have a friendly and informal chat about the role, please call Andrew Riley on: 07852 590790 or email andrew.riley@nsft.nhs.uk

We may close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews will take place face to face, date and location to be confirmed.

How To Apply

To apply please press the Apply Now button at the bottom of the page to be taken to our job site.

*We encourage candidates to complete an application form, if your application is shortlisted for interview and you have applied via a CV you will be required to complete an application form ahead of an interview taking place.