Community Engagement Officer

Do you have a passion for carer voices? Would you relish the opportunity to share your passion with others and make a positive impact on the lives of carers in Norfolk?

We are focusing on growth to reach more carers and increase the levels of support available for carers in Norfolk.

Working as part of our busy carer services team, your days will be varied, and as part of our carer awareness team will involve collaborating with organisations to raise awareness of carers and issues they face.

This is a permanent post working 21 hours per week, consideration will be given to full time candidates. The successful candidate will receive a competitive salary of £21,000-£25,000 FTE and company benefits as detailed below.

Candidates should be highly motivated, passionate about working with people and customer service excellence, proactive, responsive, efficient and share our commitment to promoting the voices of carers.

Key accountabilities of the role

• Front facing role, currently WFH, collaborating with a range of organisations to raise awareness of carers and the issues they face, in order to help ensure that more carers receive support.
• Expand the Carer Friendly Tick Award, working with organisations to support them to become carer friendly.
• Co-ordinate and deliver a programme of high-quality carer awareness-raising work to education, health, employers and communities.

Benefits

• Opportunity to experience working in a charity that makes caring rewarding.
• Competitive salary £21,000-£25,000, FTE.
• Flexible working including homeworking, with occasional travel to our offices in Norfolk and community in line with organisation need.
• Comprehensive induction and ongoing development.
• 25 days annual leave plus statutory holidays (eight days) FTE. Option to buy annual leave in accordance with our terms and conditions.
• Pension scheme.
• Long-service awards.
• Refer a friend bonus.
• Enhanced Disclosure.
• Wellbeing support
• Staff forum
• Paid Carers leave in accordance with our terms and conditions.

Skills and knowledge

• Passionate about people, confident and friendly manner; would feel at ease representing the charity to a range of audiences.
• Understand challenges facing carers, and their support needs.
• Excellent written and verbal communication skills, including networking and presentation skills.
• Fantastic organiser perhaps with contract or project management experience.
• Effective IT skills. Experience in Microsoft software: Word, PowerPoint, Excel and digital channels such as Teams and Zoom.

For further information or for an informal chat about this opportunity please contact Caring Together directly or download our job profile available on our website.

The closing date for all applications is 9am on 21 May 2021.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Caring Together is committed to safeguarding and promoting the welfare of vulnerable adults and children and expects staff and volunteers to share this commitment.

We are inclusive. We celebrate multiple approaches and points of view.

We are an equal opportunities employer and expect staff to respect the personal choice and lifestyles of colleagues, carers, and people with care needs. We welcome applications from those with different strengths and the value that comes with difference and the positive contribution that diversity brings to our community