Business Administrator – Harriet Court

Salary £21,646.65 pro rata

NorseCare, part of the Norse Group are Norfolk’s largest Care provider, delivering our services to a number of sites across the county. We support the dedicated service our operational teams provide with exceptional office support.

We currently have the exciting opportunity for a Business Administrator to join our busy team on-site at Harriet Court in Norwich on a permanent basis working 28 hours per week (Mon-Fri).

As Business Administrator you will be primarily responsible for providing a professional, efficient service for all enquiries, either from private clients or via local authority referrals alongside managing all associated correspondence to ensure a smooth admission process into the home and accurate recording of all admission/discharge residents’ data.

You will support the Care Home with efficient administration which aids the smooth running of the home and contributes to the high level of care delivered, this will include;

• Providing guidance and support to the Home Managers with regards to rota management, ensuring staff levels are appropriate to deliver the level of care expected
• Collating and processing payroll information, including completing weekly/monthly returns
• Undertaking purchase ledger responsibilities
• Processing HR documentation and supporting the compliance requirements for new staff
• Maintaining & reconciling a petty cash account and other cash-based accounts in line with the NorseCare policy
• Provide generalist clerical and administrative support for the home as appropriate including daily reception duties

Please find attached Job Description and Person Specification for further detail. Please note, this position is not available for remote-working.

Your Experience:

We are looking for a driven, personable and proactive individual to join the team. We will also need you to have:

• GCSE (or equivalent) grade C (or Level 4) or above in three core subjects including Maths and English
• Extensive experience within an administrative role or customer service driven environment
• Good understanding of Microsoft office including use of Word, Excel and Outlook
• Excellent timekeeping and ability to meet deadlines
• High levels of customer care

We Offer:

• Competitive rates of pay with excellent benefits
• Enhancements for working weekends and Bank Holidays
• Annual Leave entitlement plus bank holidays
• An enhanced DBS check paid for by NorseCare.
• Clearly defined progression routes supporting career development, offering fully funded NVQ Level 2-3 qualifications (after probation)
• Full induction and training programme including specialist training.
• Reward & Recognition scheme, including the opportunity to be awarded Love2Shop vouchers
• NEST Auto-Enrolment pension scheme (subject to eligibility)

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please click here for details of our DBS policy relating to the recruitment of ex-offenders.

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Due to the high numbers of applications we receive for our vacancies, if you do not hear from us within 2 weeks of the date you apply, please assume that your application has been unsuccessful for this position.

Our core values are at the heart of everything we do. We expect all our employees to embrace and share our values:

               Compassion – Aspiration – Respect- Empowering