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Bank Care and Support Assistant (Ref: 166088)

Bury St. Edmunds

Between £9.94 - £10.34


Sanctuary Supported Living

Closing Date: 10/08/22

Bank Care and Support Assistant

Hilltop House, Bury St Edmunds

£9.98 per hour

Hours as and when required


Do you need flexibility in the days you work? Our bank roles (sometimes referred to as “relief roles” in other companies) mean that you will be able to choose from available shifts and have the benefits of a consistent workplace combined with opportunity to build positive relationships with the individuals we support. However you aren’t guaranteed shifts every week as hours are worked as and when required.

Hilltop House is currently recruiting for a Bank Care and Support Assistant to provide personal care and support to our residents.  Our residents are aged 18 or over and living with a range of physical disabilities. We support 12 residents at Hilltop House, which is set three miles from the town centre of Bury St Edmunds.

Hilltop House is very proud to have a Great British Care Award for Putting People First/Personalisation and have been highly commended by the Suffolk Care Awards in recent years. We also have an Outstanding rating from the CQC.


We offer a wide range of employee benefits, such as a comprehensive induction programme as well as on-going training to develop new and existing skills and encourage progression. Sanctuary have their own Learning and Development Academy, who provide a wide range of training courses, open to all.

Sanctuary also has a great employee Rewards scheme, where you will be able to receive a variety of discounts from major retailers.

This is an amazing opportunity to work in a positive environment with a dedicated, award-winning team who value the individuals they support and make a difference in people’s lives every day.


Read more about Hilltop House here


The role of Bank Care and Support Assistant will include:

  • Delivering a high level of personalised care and support and encouraging our residents to live as independently as possible
  • Supporting residents with washing, dressing, bathing and hygiene
  • Administering medication
  • Assisting residents with shopping, cleaning and laundry tasks
  • Helping residents to arrange and attend appointments i.e. with their GP
  • Promoting a positive culture by engaging with residents to prevent social isolation
  • Promoting safe practices and undertaking risk assessments
  • Implementing safeguarding principles to ensure the safety of our residents
  • Keeping accurate and up-to-date records


Skills and experiences:

  • Passionate about providing a high standard of care to our clients
  • Previous experience working in a care related role
  • Comfortable working alone
  • Ability to react quickly to changing priorities
  • NVQ 2 in Health and Social Care, or willing to work towards


Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.


We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services, floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities, people with mental health needs and older people.


Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

  • Health and well-being plans
  • A variety of online discounts and rewards from major retailers
  • A wide range of learning and development opportunities
  • £9.98 per hour


We are proud to support the Department of Health and Social Care’s ‘Made with Care’ campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here


Read the full job profile here


Closing Date: 10 August 2022

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look at our Twitter feed or search #LifeatSanctuary

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.