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Supported Living Services

Supported living is a service designed to help people with a wide range of support needs retain their independence by being supported in their own home. People in supported living have their own tenancy and are responsible for their own bills and cost of living.

Affinity Trust

Affinity Trust is a national charity providing person-centred, innovative support for people with learning disabilities in the UK. We have a history of working with people who have a range of support needs including those who have high, complex or specialist support needs as well as people who have previously been highlighted as having ‘challenging’ reputations. We focus on the individual and their particular needs and work with them to achieve their goals and aspirations.

Many of the people we support have come from institutional settings and we have worked with them to transform their level of independence and often, as a result, their quality of life. Supported living is our main area of support, and we are committed to offering this model for people with learning disabilities in preference to typical residential care homes.

Our mission is to enable people with learning disabilities to pursue active and fulfilling lives, gain increased independence and achieve equal rights as citizens. Our values are to be committed to doing our very best for the people we support and never giving up, reliable, honest and open in all of our relationships and transactions, respectful of others, their views and their rights, inclusive in how we value diversity, support equality of access to opportunities and challenge discrimination, and creative and flexible in our thinking, in our work and in how we use our resources.

Locations: Norwich (East and West), Salhouse, Beeston, Snettisham, Swaffham, North Walsham, Necton, Gt Ellingham.

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Age UK, Norfolk

Home Support

Provides cheerful one-to-one, non-medical, in-home help to older people. Our SupportGivers provide:

  • Companionship
  • Meal preparation
  • Cleaning and laundry
  • Shopping
  • Transportation
  • Convalescence and respite support

Residential/Day Care/Respite Care

Grays Fair Court offers;

Day Care Centre – vibrant Day Care Centre in new Costessey, place to make friends and be active with professional care staff providing as much or as little care support as required.

Housing with Extra Care – 34 flats in Housing with Extra Care Scheme which Age UK Norfolk operates in partnership with Saffron Housing Trust and Norfolk County Council.

Short Term/Respite Care – gives our guests time to socialise and take part in activities safe in the knowledge they will be receiving expert personal care.

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Allied Healthcare (UK) Ltd (Norwich)

At Allied Healthcare we are working hard to keep people in their own homes through delivering high quality care that’s tailored to individual needs, from everyday home care to expert clinical help for those with more complex conditions.

We provide

  • specialist care for people with physical or learning disabilities
  • people with Parkinson’s disease
  • end of their life care
  • Learning disabilities and associated needs
  • long-term or terminal illness,
  • dementia
  • Alzheimer’s
  • acquired brain injuries

As the UK’s biggest home care provider, we’re always looking for the right people to join our team. You’ll get the chance to make a real difference to the lives of the people we care for.

In return, we’ll give you:

  • guaranteed hours every week
  • the training and development you need to do great work and build your professional skills
  • Competitive range of benefits

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Email us: hello@ambient.org.uk

Approach Community Homes Limited

Approach Community Homes Limited (ACH) began operating in 2011 and is continuing to grow and develop. ACH provides care and rehabilitation to a wide spectrum of adults with learning disabilities; whose needs range from challenging behaviour to people with additional clinical and/or physical needs.

Argyll House

With the right support, everyone who has had Mental Health difficulties can move forward and live a full life in an appropriate community setting.

Our services:

  • Strand House – Supported Living scheme which offers Assured Short hold Tenancies, and support to vulnerable adults
  • Home Support Domiciliary Care Service with a team including RMN`s, who specialise in provide support and personal assistance to people with Mental Health problems, Learning Disabilities or Dual Diagnosis. ​

Our locations:

We provide services from Aylsham in the south to Fakenham in the west and from Blakeney in the North to North Walsham in the East.

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We provide adult care services and support for people who need assistance to live independently.

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Autism Anglia

Autism Anglia provides a range of services to enable people with Autism to live as independently as possible and experience choice and inclusion in society.

Lambert House – Residential care or respite care for 11 people with challenging behaviour.

Walnut House – residential service for up to 4 adults who are more independent.

Whitstone House – Residential care for 10 people with or without challenging behaviour

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Call us: 01206 577678

Email us: info@autism-anglia.org.uk

Calm Futures

Calm Futures specialises in providing support for individuals with Learning Disabilities, Autism, or Complex Needs in the Norwich area. We offer a blend of Residential Care Services and Supported Living schemes, aiming to foster maximum independence and actively participate in the life journeys of those we support. Our approach is rooted in a positive, strength-based methodology.

We are registered with the Care Quality Commission (CQC) to provide nursing and personal care services and maintain contracts with both Norfolk County Council and the Health Authority.

Our leadership team has dedicated their careers to supporting individuals with complex needs. They ensure that both the people we support, and our employees are treated with respect and courtesy, upholding strong core values at all times.

Calm Futures

Care Partnerships

We provide adult care services and support for people who need assistance to live independently.

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Care Tech

CareTech provides Adults Supported Living Services (LD, MH, Autism and other associated needs), Adults and Children’s Residential Support, Acquired Brain Injury Rehabilitation, Mental Health Hospitals, Education and Fostering.

In Norfolk we have All Hallows Neuro Rehabilitation Centre Ditchingham which supports individuals with complex healthcare needs associated with a neurological condition, including acquired brain injury (for stroke, trauma, tumour, aneurysm, haemorrhage) or a progressive neurological condition, for example Huntington’s Disease or Parkinson’s Disease.


Cascade East Anglia

Cascade supports young people living with autism, learning disabilities and mental health conditions along the road to greater independence.

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Consensus Support

At Consensus we are committed to making this statement real and meaningful for the people who work for us. It starts with offering you a welcoming work environment and comprehensive induction, followed by learning opportunities and career development. We will also provide you with a generous range of benefits highlighted below – so come and join us!

The people that work for us come from all sorts of backgrounds. They bring with them a rich array of experience and have different skills to offer; they may be starting out in their career or changing career. We also recruit people for their attitude and personality and if you don’t have all the right skills, we can provide the training. However, they all have one thing in common; they share our values and commitment to delivering the highest quality support. Read more about our values.


Visit Site: https://www.consensussupport.com/working-for-consensus/

Call us: 01206 417573

Email us: recruitment@consensussupport.com

Day Break Support Services

We provide a range of services including residential care and a support network that enables those in need of support to lead fulfilling lives in the comfort of their own homes.

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Dedicated Care East Anglia

We provide supported living, supported housing and supported holidays at home and abroad for adults with learning disabilities.

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Empanda Care & Support Ltd CIC

Empanda Care & Support Ltd CIC

Empanda Care & Support is a community interest company offering community based housing related support, residential respite care and domiciliary care services across Norfolk and day care for older people in Norfolk and Suffolk.

Our current staff team of just under 100 includes housing support workers and community support workers (including relief staff), team and house leaders, as well as a small management team.

We share the values of the Roman Goddess Empanda of holistic support that is open to all.

We aim to deliver a range of person-centred, outcome focused care and support services for vulnerable people. In all of the services we provide, we endeavour to improve service users’ self-esteem and develop greater confidence. Our dedicated teams empower service users to identify and achieve their personal goals and aspirations.

We will seek to recruit, develop and retain a multi-skilled workforce who share the Empanda ethos and values of offering our service users quality care and support services that are person-centred.

We believe that working in partnership with other statutory and voluntary organisations will enable us to offer a value for money service through shared costs and the ability to capitalise on additional funding opportunities. All profit generated by Empanda will be reinvested into the valuable services we provide.

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Call us: 01603 552102

Engage Norfolk Limited

Engage Norfolk specialise in providing tailored support packages for individuals with disabilities and complex needs. We believe everyone deserves the opportunity to live life to the fullest and pursue their own goals, dreams, and aspirations.

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Evolve East Anglia CIC

Evolve East Anglia is an independent, Norwich based ‘Community Interest Company’ (CIC) that works with adults effected by mental illness and mental health disorders. Our Founders are from a social work and housing background, with a vision to put people at the centre of all our services. The schemes we have created and nurtured are quite unique to the sector and are dedicated to our service user’s recovery. As well as this, staff development and training is key to our success, which has helped us grow a small but dedicated, skilled and empathetic team.


An increase in demand for our services requires significant growth across the organisation and we therefore are recruiting highly dedicated staff to complement the existing team. If you would like to join us, you will ideally be able to evidence skills in working with vulnerable adults, but most importantly, show you are an empathetic and dedicated professional with either lived or shared experience of mental illness and disorders. Evolve staff benefit from a supportive work environment that encourages open communication as well as a comprehensive employee assistance program, regular supervision and staff appraisals and an annual salary review.

Call us: 01603 510435

Email us: info@evolveeastanglia.com


Fitzroy transforms lives every day by supporting people with learning disabilities to do the simple things that make a real difference to their everyday life.

Our mission is to transform lives by supporting people with learning disabilities and lead the lives they choose.

Northfields (West Earlham, Norwich) – supported living care home for seven people.

Wensum Way (Fakenham) – supported living care home for eight people.

Taylor Road (West Earlham, Norwich) – supported living care home for seven people.

The Pastures (Hales, Norfolk) – residential care home with nursing for 13 people.

The Maltings (Fakenham) – Day and community services.

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Genesis – Care and Support Services

Every year, Genesis provides support and care to more than 5,500 people. We deliver person centred housing and community based services across London, Hertfordshire, Essex, Suffolk and Norfolk for customers who have a wide range of experiences and support needs, and whose goals and ambitions are highly diverse.

We provide a range of services to 4 core customer groups:

Working with Older People

  • Contemporary Extra Care services, integrating housing and health care
  • 24/7 care and support
  • Wellbeing services offering daily wellbeing checks and support as and when needed
  • Support to people with dementia and other age-related conditions
  • Care, support and accommodation for people with diverse levels of need and personal resources – this includes people eligible for statutory funding as well as those who fund their care and support privately.

Homeless and Complex Needs Support

  • Short stay and assessment hostels
  • Emergency accommodation including Severe Weather shelters
  • ‘Wrap-around’ support and accommodation to people with complex offending and substance misuse histories
  • Floating support to over 1,000 people per year
  • Short term services for young people who are at risk of homelessness

Learning Disability Support

  • Personalised support for people with personal budgets/direct payments
  • Accommodation and support for young people with learning disabilities, who are attending college and transitioning from the family home
  • Mixed support communities that encourage inclusion and peer support
  • Extra care schemes

Mental Health Needs Support

  • Specialist mental health and recovery services, including customer led peer support groups.
  • Floating support and outreach, including to direct payers.
  • Support pre- and post-hospital discharge, including providing support on mental health wards.



We are a charitable organisation that provides a range of flexible individualised care and support services for people with learning disabilities, mental health support need and older people.

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Hilton Care provides support exclusively to adults with learning disability including people with moderate, severe and profound learning disabilities. This includes people that have associated physical disabilities, sensory impairment and/or mental health needs.

We are passionate about helping people to live a full, independent and active lives in their community.

Our staff enjoy:

  • Competitive rates of pay
  • A comprehensive training programme
  • Opportunities to develop in their career
  • The chance to make a real difference to the lives of people with learning disabilities

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Home Group

Home Group is a housing association with a difference.

We’re on a mission to “build homes, independence and aspirations”. As one of the UK’s largest providers of high quality housing and integrated housing, health and social care, we’re helping people live happily in our homes.

We offer rewarding careers in care and support, clinical services, housing development, apprenticeships, business services and more. Whether you’re looking for full time, part time or even casual working hours to fit around your other commitments, we’re recruiting now.

At Home Group, you’ll be a unique part of something special. We’re proud to be a diverse, inclusive and caring employer. 80% of our apprentices to on to secure a permanent role with us. 86% of our colleagues think our ways of working support flexibility and a positive work-life balance. 86% of our colleagues are proud to tell people they work here and 92% of our colleagues said they were made to feel welcome when they joined us.

Visit Home Group’s Website

Email us: recruitment@homegroup.org.uk

Home Support Matters

Home Support Matters delivers care and support across a wide range of home care services, ranging from visiting care to very specialist services. Our experience includes support for people with disabilities, re-ablement care for those recovering from illness or injury, care for the elderly, expert clinical care with nurse oversight, crisis support and flexible support for people with dementia.

We aim to provide highly flexible, person centred support that focuses on the needs and aspirations of the individual. Our support enables people to maintain a level of independence that is right for them. We aim to support people to live fulfilling and active lives in the heart of their communities.

We are an approved healthcare supplier to the NHS, and work with both Norfolk and Suffolk local authorities. Over the past 30 years we have developed good working relationships with local social work and community health teams. We support people across the whole of Norfolk and the Waveney Valley region of Suffolk.

Call us: 0300 790 0508

Email us: contactus@independencematters.org.uk

Housing 21

Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care properties for older people of modest means.

We operate in nearly 200 local authority areas, managing around 20,000 Retirement and Extra Care Living properties and providing over 42,000 hours of social care each week.

Meadow Walk, Fakenham – Norfolk County Council

Visit Site: https://www.housing21.org.uk/

Call us: 0370 192 4000


Jark offer a specialist team of Social Care consultants throughout its UK Branch Network. Our team is dedicated to the provision of Social Care professionals of all grades.

We offer a number of flexible staffing solutions  for candidates and clients, offering permanent, temporary and fixed term opportunities as well as full and part-time options for registered staff. We also have a specialist interim division for senior posts.

All of our branches are CQC registered and maintain the most rigorous recruitment, training and induction processes. We currently supply social care staff  within  public and private sectors.   We work closely with each client to ensure their individual needs are met, and the highest levels of service delivery sustained.

We understand the importance of exceptional service and pride ourselves on offering this to both our candidates and clients. Unqualified Social Care staff can expect an induction and on-going training programme which is unparalleled in the sector  whilst registered social workers benefit from a selection of attractive benefits and incentives.

We are currently recruiting all grades of staff including Qualified Social workers (all levels up to senior management), Care managers, Substance misuse workers, Childcare workers, Residential and Community support workers, Youth offender professionals, Advocacy workers and Project workers and team leaders.

The areas we specialise in include:

  • Children and families
  • Adult Care
  • Drugs and alcohol
  • Mental Health
  • Young offenders
  • Care of Older people
  • Case management

Jark Healthcare delivers high and intermediate care solutions to local authorities, extra-care housing providers and the private sector. Whether on an ad-hoc or contractual basis we have a proven track record of delivering high quality, cost-effective care to service users in multiple care scenarios.

Visit Site: https://www.jark.co.uk/healthcare/socialcare/

Call us: 01603 663662

Email us: norwichhomecare@jark.co.uk


Jeesal has been supporting people with complex needs for over 30 years and has received a number of accolades during this time. More recently we have been honoured to be named ‘Independent Secure Healthcare Provider 2015/16’, by Apex, and ‘Large Training Provider of the Year 2015/16’ by the YMCA. We have also achieved validation from Norfolk and Suffolk Care Services for our training department which is striving to make academy status. We were also nominated for the Norfolk Care Awards and the Patient Safety Care Awards.

Jeesal Residential Care Services

9 houses across Norfolk offering supported living and residential services to people with learning disorders.

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Julian Support

Julian Support is a not-for-profit organisation providing support to people working with people who experience mental health problems. We work with the strengths of people with mental health difficulties, to help them lead an independent life of their choice. We use our expertise and commitment to best practice to promote social inclusion. Our services include;

  • A CQC registered residential care service for women  Wymondham, Norfolk
  • Supported Housing Services across Norfolk and Suffolk
  • Outreach Services across Norfolk and Suffolk, including personalisation services in Norwich and South Norfolk
  • Admission Prevention Services delivered in partnership with NSFT in North, Central and South Norfolk
  • Criminal Justice Liaison & Diversion Services delivered with NSFT in Norfolk and Suffolk at each Police Investigation Centres
  • Hospital In-Reach to the acute psychiatric wards at St Clements Hospital Ipswich, supporting residents of West Ipswich and West Suffolk
  • Health and Wellbeing support information is available on the Julian support website.

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Lifeways is the UK’s leading team of support professionals for adults with diverse and complex needs living fulfilling and independent lives in the community.

We put the person at the heart of everything. And we do everything we can to help those with complex needs to lead independent, fulfilling and happy lives. We’re proud to be known for providing extraordinary support, and for celebrating the positivity, individuality, and ambition of each person.

Visit the Lifeways Careers Website

Call us: 07525584154

Email us: Kerri.Walker-Daley@Lifeways.co.uk

Mears Care Ltd

Mears is one of the leading providers of care and support in the UK, caring for more than 15,000 people in their homes every week. We provide high quality and flexible care for older people and disabled people within their own homes with over 100 branches nationwide.

We support people of all ages, including people with complex conditions such as dementia or learning disabilities or those just needing a little extra help at home.


  • Short term support after a hospital stay
  • Longer term assistance with personal care, cooking, cleaning, medication or shopping

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Milestones Hospital

Milestones Hospital is registered as an 18 bedded female only service, split into 2 clinical areas, Magnolia House a locked rehabilitation unit and The Mews. Recovery focussed rehabilitation unit.

Call us: 01603 782200

National Care Group

National Care Group (NCG) is a leading provider of care and support services to vulnerable adults throughout the United Kingdom. We work closely with the people we support, their family members, local authorities, and care providers to provide high quality, person-centred support to an ever-increasing number of people across the country. We have 1 residential home in Great Ellingham 8 Acres which is  set in beautiful surroundings supporting 18 individuals with learning disabilities and mental health to live a full life in and around the local community. We also have a 19 bedroom residential home supporting people  Challenging behaviour in Besthorpe.

Call us: 0333 305 1534

Email us: info@nationalcaregroup.com

Norwich & Central Norfolk Mind

We are a leading mental health charity in Norfolk and affiliated to National Mind. Our aim is to improve mental health care in Norfolk by challenging the traditional large institutional model through a number of services.

Our services:

  • Lifeline – for people who wish to pay for their own care
  • Omnia – residential rehabilitation programme
  • Outreach – supporting people experiencing mental ill at home
  • Casa Reco – residential programme to assist independent living
  • Mind First Aid – learning and sense of connection to change the community around them
  • Community Development Programme – improve outcome and experiences for people BME mental health service users
  • Carer Support Group – meet the needs of individuals whose lives are affected by their unpaid role of caring for an adult with severe and enduring mental health problems
  • Complimentary Therapy
  • Mental Health Information

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One Step

One Step is part of the Care Tech family of company’s providing high quality care and support across the whole social care spectrum.

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Progress Pathways

Progress Pathways Ltd is a growing service for young people and adults with learning disabilities and associated challenging behaviours. The business is registered to offer both residential care as well as domiciliary support/supported living services across Norfolk.

Progress Pathways services are aimed at individuals who have a learning disability, and associated behaviours which challenge. These individuals may also be on the Autistic Spectrum.

Mandalay – A seven bed residential home for residents with learning disabilities based in Marham, Kings Lynn

The Shielings – A residential home for 2 residents with learning disabilities based in Kings Lynn.

Day to day living – As part of our services, we support people with a wide range of activities. Our belief is that there is a sense of independence, self esteem and well-being that comes from engaging in a variety of activities that also enable people to enhance their social, communication and daily living skills.

Domiciliary Support/Supported Living Service.


Email us: sheiling35@btinternet.com


Reside Housing aims to provide good quality housing with support designed to meet the choices and needs of our tenants. We believe supported living is about disabled people having a choice and control over their own lives.

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Royal Mencap

Mencap is the leading voice of learning disability. Everything we do is about valuing and supporting people with a learning disability and their families and carers. Our vision is a world where people with a learning disability are valued equally, listened to and included.

The purpose of all the support we provide is to help people with a learning disability be as independent as possible and live the life they want.

Sometimes that means giving people a bit of extra support with day-to-day activities like going to the shops, sometimes it means round-the-clock support, sometimes it means giving carers the break they need to carry on supporting someone. We support people in a way that fits around their lives.

The assistance we provide supports people to become more independent and grow in confidence to the point where they need less from us.

Mencap’s support is available from a couple of hours a week to 24 hours a day, seven days a week.

Below are examples of the support we offer:

  • Support to get involved in the local community
  • Support to meet new people
  • Support to participate in different activities
  • Care and support at home, this could be anything from help with chores to having a shower
  • Support with shopping and budgeting
  • Support with being safe, healthy and taking medication.
  • Specialist support

Mencap is a registered charity

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The Benjamin Foundation
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Call us: 07881 012553

Email us: recruitment@benjaminfoundation.co.uk


Thera East Anglia is a not for profit organisation. We support adults with a learning disability to live happy, fulfilled lives.

We support people in their own homes and in the community throughout Norfolk, Peterborough and Cambridgeshire. We have worked in East Anglia since 1998. We believe that keeping support local and community focussed is important – we don’t want people to rely on paid support in order to live a good life.

Our support ranges from a few hours a week up to 24 hours a day, 7 days a week. We specialise in supporting people with complex needs and can help people with a range of things including staying safe and healthy, going to work or college, maintaining their home and doing housework, doing the activities they enjoy (such as sports or arts and crafts) and even going on holiday. We specialise in supporting people with complex needs.

As part of the Thera Group of companies, we have a unique vision: that people with a learning disability can be leaders. We put this into practice by having directors who have a learning disability, as well as ensuring people we support and staff can have a say in how the company is managed through our ‘company membership’ scheme.

Whether you are new to social care or looking for a new challenge, we can offer induction training, regular supervisions and peer support to help you do a great job.

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Thornage Hall

We provide supported living accommodation in 5 houses located in the surroundings of Thornage Hall estate. We provide supported living, learning and working for adults with learning disabilities.

We run a biodynamic farm which provides food for those living in our houses, as well as sales to local organic outlets. We have built on the success of the farm and have converted farm buildings into studios for our Day Services offering a range of craft, IT and artistic activity – greatly enriching the lives of those people with learning disabilities who have a thirst to develop new skills within a working environment.

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Voyage Care provides support for people with learning and physical disabilities, brain injuries, autism and other needs across the UK. We offer person centred care and support in a range of settings, and have experience of enabling people to move from a residential setting to a more independent supported living environment as their needs change.

We recruit individuals who are naturals at tuning into others and continuously find creative ways to support people. We are looking for passionate people who can really make a difference to people’s lives – delivering dignified care which ensures a truly enriching life for the people we support.

We are extremely proud of our Care and Support achievements, which include:

  • Specialist Care Provider of the Year at the Laing Buisson awards 2016
  • Specialist Care Provider of the year at the Health Investor awards 2016
  • Named in The Sunday Times Top Track 250 league table 2016
  • Shortlisted for the Norfolk Care Awards 2017

Voyage care offers a Staff Team of the most dedicated individuals who are valued and encouraged to work “with us” not “for us”.

Whilst the people we support are truly special…Not just to their family and friends, but to our Support Workers, our Home Managers and anyone from Voyage Care who meets them.

We delight in their achievements, we defend their decisions, we respect their dignity…but mostly we adore their friendship.

We have been providing support and care in Norfolk for over 16 years and have services in Kings Lynn, Walpole St Peter, Swaffham, Shipdham, Costessey, Norwich, Hellesdon, Blofield, Hoveton, Acle, Great Yarmouth, Gorleston, Ditchingham, Brockdish and surrounding areas.

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Westward Care – part of the National Care Group

We aim to create unique services that enable the people we support to have ownership of their own lives and future.

We achieve this by doing our utmost to ensure that the people we support experience a quality of life they wish for themselves and voice their rights to equality and community inclusion.

Our commitment is to recognise and celebrate the uniqueness of every individual and enable personal growth now and for the future.

Email us: sam.bailey@nationalcaregroup.com